Membership FAQs

We ask that all named member adults present their own membership card and photo ID to prevent misuse of the memberships. This prevents the transfer of membership benefits to non-members and lost cards from being used by others. A link to Digital Cards is provided with each purchase and is available through your member portal. Please save them in your mobile wallet(s). Digital or Physical cards and photo IDs are required for each visit.  

Access the Member Portal HERE

Members have a link to sign in to their own membership account. You can check your expiration date, update your address, renew online and download a copy of your member card for your mobile wallet. The account is linked to the first name on the membership and primary email account listed on your application.

Access the Member Portal HERE

NOTE: Zoo staff do not have access to your portal account. Please record your log in and password for future access.

For speedy entry and fraud protection, members are asked to always present their photo ID(s) and membership cards EACH visit. We allow one visit without a photo ID or one without your active membership card. A link to download DIGITAL CARDS will be sent at the time of purchase and is also available through your member portal. Without being able to verify you as a member, you may be charged admission.  Each “look-up” or accommodation is noted on the account to prevent lost cards from being used by non-members or keep a guest from using someone else’s card. You may be charged $10 to replace your physical cards on your next visit.  

Only ONE look-up is allowed. Without your photo ID you will be charged full price admission on your next visit.

Memberships are available at the Members Window. Adults to be listed on the membership (Max. 2) should be prepared to fill out an application and present their photo ID(s). Both adults must reside in the same household, with the same address on their photo ID(s). We will accept a photo of an adult’s ID, if they cannot be with you at the time of purchase. 

A processing fee of $3 applies to memberships or membership gift certificates purchased online. Physical membership cards are optional and a fee of $5 per membership applies for printing cards. This option is available with online membership purchases or at the Zoo. Replacement cards are $10. Digital member cards are free for all memberships. 

A member must be 18 years old hold a membership. Children under 18 will be listed in the total family count. For memberships that allow two adults, both adults must reside at the same address. Their photo ID(s) should reflect the same address as well.

Individual Plus Membership:
Includes one adult and one guest. The guest may be an adult or a child (ages 3–12). Children under 3 receive free admission.

Dual Membership:
Includes two adults from the same household. Photo IDs are required to verify shared residency.

Household Membership:
Includes up to two adults (same household) and their children under 18. Please only include your own children or grandchildren living in your home. A maximum of 10 children is allowed. For clarification, please call.

Household Plus Membership:
Includes two adults (same household), their children or grandchildren under 18, and additional guests according to the Plus level plan. Please only include your own children or grandchildren living in your home. The maximum is 10 children. For clarification, please call.

Note for All Plus Membership Levels:
Guests included in Plus memberships are not members and cannot use the member card for entry. They must be accompanied by a named adult member to gain admission.

Our memberships above “Individual Plus” level cover a household of three or more family members. If only one adult resides there, only one is covered by the membership. Their children under 18 years old will be included in the family total.

A Household Plus level membership allows a member family to bring one guest each time they visit, one per family. For Plus 2 or Plus 3 level memberships allow 2 or 3 guests. All “Plus” guests MUST check in with the member family.

NOTE: “Plus” does not give a guest any member privileges. The “Plus” does not allow a grandparent, nanny, or sitter to use a member’s card for admission.  An adult Member must be present with the guest.

Upgrade your membership on your next visit to the Zoo. You can pay the difference between your current level and the higher level at the Members Gate. Your upgraded membership cards will be available to pick up at the Zoo on your next visit. Your current expiration date will remain the same. Upgrades are not available through our online payment system.

NOTE: Upgrading to a “Plus” level membership does NOT add additional adult members to your account. Please see “How does a Plus membership work” or call us for clarification.

A named adult member must be present for any guest to be admitted with your “Plus” membership. Please see “How does a Plus membership work” or call us for clarification.

Memberships are non-transferable. Each member adult has their own member card and will show their photo ID.

If a sitter/nanny or grandparent shows your membership card, we admit only your children listed on your membership. The sitter/nanny or grandparent would need to pay regular admission and the conservation parking fee.  If someone else regularly needs to bring your children for a Zoo visit, we recommend that they have their own "Individual Plus” membership.

OPTION:  Members can purchase a “PERKS card” at the Members Gate. This is a pre-paid admission punch card for 5 visits. The PERKS card and a valid membership card are presented at the gate when a parent/member is not present. One adult (one punch) and the member’s children are allowed admission. This is not used for extra admissions when an adult member is present.

Present your valid membership card before you make your purchase for a 15% discount.

The Little Rock Zoo is going Green, reducing paper usage. To receive your digital membership cards we need to send a link with your membership order confirmation. Without an email and Digital Card in your mobile wallet, you may be charged $5 for physical membership cards. Member account notifications, renewal promotions, Zoo news, and event information are sent by email.  

Access the Member Portal HERE

All online membership purchases will receive an email order confirmation with a link for downloading Digital Member Cards immediately after your purchase. If you pay at the Zoo gates, we will email you an order confirmation with a link for your digital cards as soon as we complete your transaction.   

You CAN always choose to have physical membership cards printed at the Zoo for a $5 fee, whether your membership application is completed online, mailed in, or at the Zoo gates. Membership cards can be printed on your first visit.  

Member cards are not mailed and will not be given to anyone other than the named adult member(s).  Upgraded membership cards are printed on member’s next visit, after the upgrade payment is received and processed. 

Call the membership office at (501)661-7218. Let us know your membership number and the corrections. Or let us know at the front gate on your next visit. We will update your account.

Membership cards are required for entry with Photo ID. Each primary member will receive an email with a link for Digital Member Cards. You should download your member card to your mobile wallet. You can also log in to your Member Portal and download a digital copy at your convenience. We can send you a copy of your order confirmation with the link, at your request.  

Physical Member Card Replacements are $10, unless we are correcting an error. Call (501)661-7218 or visit the Members Gate. Lost, Damaged or Illegible cards must be replaced. Please take care of your cards. 

All memberships are valid for 12 months, from the month of purchase. They will expire on the last day of the month. These are 12 month passes, not “Season Passes”. The Little Rock Zoo is open year-round.

Ex) Purchase Date 3/24/2024 will Expire 3/31/2025

Your membership will be extended one year past your current expiration date. Your expiration date will not be negatively affected, you will not “lose” a month. You can renew your membership online here.

If your membership has lapsed, your next expiration date will be one year from when you renew. Your past expiration date will not affect your next membership. You will always receive a full 12 months on a membership purchase. You can renew at the Members Gate on your next visit or you can also renew online here. You do not need a “NEW” membership, just renew under your old account number and the first person on the drop down list.

Yes. We have a list of over 160 reciprocal zoos that will allow you discounted admission. Please be aware that some zoos only reciprocate 2 adults/2 children on a membership and may restrict the number of children admitted at the discounted rate. “Plus” guests are not usually honored at other Zoos. Not all Zoos participate in this program. Please call ahead before you travel to get up-to-date information from the zoo you wish to visit.